Frequently Asked Questions

What is an e-Book?

The term e-Book stands for electronic book. It is basically a book that can be read on your PC or palm device.

What do I need to read an e-Book?

Most e-Books are in PDF format. For books of this type you will need adobe acrobat reader.

You will probably already have this on your PC. If not you can download it free from www.adobe.com 

Most other e-Books are exe (executable) files. These need no software to run on your PC.

They can also be in the form of a word file or HTML file.

Before running ANY .exe, Doc or HTML file, always make sure your virus protection is up to date and of course running in the background.

IMPORTANT INFORMATION

ALL      .EXE   will only work on Windows 98, Windows 2000 or Windows XP

(many require Internet Explorer 6.0 to work correctly)

How will my e-Book be delivered?

Your e-Book will be delivered electronically via email to your primary PayPal email address.

Please note that can take up to 14 working days, thou normally the eBooks are sent immediately payment is received.

Will I require any additional software?

Your e-Books will be delivered in zip (compressed) format.

You will need WinZip to extract the file. Again you will probably have this already on your PC.

If not download it free from www.winzip.com.

My e-Book has not arrived?

If you do not receive your e-Book check your spam/trash folder. It will probably be there. If not make sure you adjust your spam filter settings then contact us.

If you order the eBook from Ebay, then check your "you have won" email from eBay. There will be a link in that email if you have paid immediately by PayPal.

I have another question?

Please use the contact page to ask your question.